MOOR TECHNOLOGY CO., LTD. ("MoerLab" or "we") attaches great importance to the privacy of users and the protection of personal information. When you use our products and services, we may collect and use your relevant information. We will collect, use, store and transmit user information based on the "minimization" principle. We hope to use the "Privacy Policy" ("This Policy") to explain to you how we collect, use and store this information when you use our products and services. We hope that you will read carefully and confirm that you fully understand the contents of this policy before using our products and services.

When we want to use your personal information for other purposes not specified in this policy, or when the information collected for a specific purpose is used for other purposes, we will ask for your consent in advance by checking your initiative. Please note that all personal information you provide when using our products and services will be deemed to be your continued authorization for us to use while you are using our products and services unless you delete it or refuse our collection through system settings. When you cancel your account, we will stop using and delete your personal information.

Personal information we collect

Personal information under this policy refers to various information recorded electronically or by other means that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person. During your use of our MoerLab products and services, we may collect and use the following relevant information about you:

1. We use WeChat, mobile phone numbers, email, or Facebook as our account system. When you use WeChat or Facebook to log in to MoerLab, we will collect your WeChat or Facebook unique identifier, avatar, and nickname to save your Login information enabling you to synchronize your data when you log in using different devices.

2. When you bind a MoerLab Bluetooth device, we will collect your device model, device unique identifier, device MAC address, etc. to provide the function of binding MoerLab Bluetooth devices.

3. When you use online music services, we will collect your music playback records so that you can view your playback history. We will also collect the song information you add to the playlist so that you can play the music you are interested in more easily and quickly.

4. When you use the local song function, we will collect your iTunes downloaded list or locally stored music files to provide the local song playback function.

5. When you use the running function, we will collect your precise location information to provide track recording services. We will also collect your gender, age, height, weight and other relevant information as well as real-time exercise information such as exercise time, steps, distance, calories, heart rate, etc. to provide exercise data statistics services. If you are using an Apple phone, in order to calculate your exercise data, with your authorization, we will receive your exercise steps from the HealthKit of the Apple phone.

6. When you use the voice assistant function, we will collect the voice information you input using the microphone. If you need to use the voice assistant to make calls, we will also collect your address book information. The purpose of collection is to identify the information you enter to provide corresponding services. If you refuse to provide this information, you will not be able to use the above functions, but it will not affect your normal use of other MoerLab services.

7. When you use the update avatar function, we will collect the photo albums you upload or the photos you take to replace your current avatar.

8. Obtain the name and PID of the process currently running in the application, which is used to determine the ANR status of the current process, troubleshoot crash problems, and help improve the stability of the APP. We only read it and do not save it locally or upload it to the server.

Information Sharing and Exceptions

Generally, we will not share or disclose your personal information with any company, organization or individual other than our affiliates, except in the following circumstances:

1. Obtain your explicit consent or authorization in advance;

2. Provide it when necessary in accordance with applicable laws and regulations, legal process requirements, mandatory administrative or judicial requirements;

3. To the extent permitted by laws and regulations, it is necessary to protect the interests, property or safety of our affiliates or partners, you or other MoerLab users or the public from damage;

4. Only by sharing your information can we realize the core functions of our products and services or provide the services you need;

5. Handle disputes or controversies between you and others according to your needs;

6. Provided in compliance with relevant agreements or other legal documents signed with you;

7. Use based on social and public interests that comply with laws and regulations.

Which device permissions do we need to enable?

1. Positioning permission:

Used to search and connect the headset Bluetooth through the BLE signal of the mobile phone to find the location of the headset. This is a required permission.

2. Suspension window permissions:

Used for APP pop-up windows to quickly connect to headphones. You need to authorize this permission to use the quick pop-up window connection function.

Storage permissions:

Used to search and connect the headset Bluetooth through the BLE signal of the mobile phone to find the location of the headset. This is a required permission.

3. Installed application list information:

In order to activate the social platform APP in your end user device to achieve third-party login and social sharing.

4. How to protect your personal information

1. We attach great importance to the security of personal information and take all reasonable and feasible data security technical measures to protect the security of your personal information. We will establish an information security system in strict accordance with the relevant requirements of laws and regulations, and take technical measures and other necessary measures to protect the security of your personal information.

2. We will use various security technologies and procedures to establish a complete management system to protect your personal information from unauthorized access, use or disclosure. For example: use encryption technology to ensure the confidentiality of data; use trusted protection mechanisms to prevent data from malicious attacks; authorize relevant access; regularly carry out special inspections of data security and other security protection and detection measures; raise awareness of data security among employees Develop and train security capabilities to enhance employees’ awareness of the importance of protecting personal information.

3. We will try our best to ensure or guarantee the security of any information you send to us to prevent our physical, technical, or management protection facilities from being damaged, resulting in unauthorized access, public disclosure, tampering, or unauthorized access to your personal information, or destruction. However, due to technical limitations and various possible malicious means, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% information security. If an information security incident unfortunately occurs, we will promptly inform you of the basic situation and possible impact of the security incident as well as the handling measures we have taken or will take in accordance with the requirements of laws and regulations. At the same time, we will also proactively report the handling of information security incidents in accordance with the requirements of regulatory authorities.

4. If you have any questions about our personal information protection, you can contact us according to the contact information in Article 6 of this policy. If you find that your account, password or other personal information is abnormal or leaked, please contact us immediately so that we can take appropriate measures in a timely manner to protect the security of your information.

Minors’ use of our services

For minors (determined according to the laws of the user’s country of nationality) to use our products and services, we recommend that the minor’s parents or other guardians read this policy, and recommend that the minor seek permission from his or her parents or guardians before submitting personal information. Consent and guidance.

Third-party SDK

Some services need to be provided to you by us and our partners, for which we have integrated our partners' software tool development kits ("SDK") or other similar applications.

Effectiveness and changes

This policy will take effect on June 1, 2022. Your use of our products and services is deemed to have accepted the contents of this policy. We may revise the terms of this policy from time to time, and such revisions form part of this policy. If such revisions result in a substantial reduction of your rights under this Policy, we will notify you by prominently displaying the revised terms on our homepage before the revisions take effect. In this case, if you continue to use our services, you agree to be bound by the revised policy.

Account cancellation

You can cancel your account at any time in the APP personal center. The cancellation path is: "My" - "Settings" - "Account Management" - "Cancel Account". If you choose to cancel your account, your account information and all data associated with the account will be cleared, and you will not be able to log in and use the APP's functions and services through this account. When you cancel your account, we will stop providing you with corresponding APP content and delete or anonymize your personal information within 7 working days.